Leadership

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As employees have more career choices and the availability of jobs, they have the luxury of deciding what they want from their job or the company that they work with. The days of accepting the job with the highest salary are gone. Employees want flexibility, the ability to work from home, more vacation days, yoga classes and other unique benefits.

One of the number one factors that employees look for in a new opportunity is a robust, positive, and open culture. Culture has always been my number one priority when looking for a new job. Culture is the lifeblood of a company and can make or break success. The new book Creating Constructive Cultures – Leading People and Organizations to Effectively Solve Problems and Achieve Goals by Janet L Szumal Ph.D. and Robert A. Cooke Ph.D. offers a model to assist leaders in creating ideal cultures. They utilize over 40 years of research that reveal some interesting insight into the various types of cultures in the workplace as well as disconnects.

This book is very science, data, and theoretical based. If you love data and textbook or academic learning, you will delve right into this book. It offers robust charts and graphs, and a variety of graphics to explain theories to drive the authors’ ideas home. Cleary the authors understand what distinguishes a strong culture from a weak or poisoned one. They layout the plusses and minuses of cultures that are closed, self-centered on power, and not inclusive. On the other side, they explain in-depth how cultures power a company to success by encouraging people to reach their potential, take intuitive approaches and think independently, are open to free thought and new ideas, value quality over quantity, and how cultures that depend on collaboration and coordination bring results.

The authors describe the main theoretical premise in the book that exists in most organizations. They offer a concise summary of the Human Synergistics Circumplex applied to cultures as part of a system they call the Integrated Diagnostic System. Ultimately, there is no single way to approach culture change however; having a common language, measurement, and uniform approach to change can be a powerful tool for leaders. There are twelve cultural norms and within these norms, we see three different cultural styles in most organizations. Here are the three styles:

1. Constructive Style: Cultures are based on achievement, self-actualization, encouraging and humanistic. This type of culture focuses on improvement and the development of individuals and the company

2. Passive/Defensive Style: Focused on approval, conventional practices, and dependence and avoidance. The goal is to protect the existing organization and individuals

3. Aggressive/Defensive Style: Full of opposition, power and competitiveness and perfection. This culture is often in hostile or negative companies trying to protect themselves from change

Clearly, leaders need to understand their current culture. They need to be aware of who holds the power or who controls the culture and understand the ultimate impact. Looking at their culture through the lenses noted above will help identify weaknesses and point out how the organization can work towards a cultural transformation from within. Leaders have sound reasons for changing norms and working toward a constructive thinking organization.

· Attracting and retaining talent

· Teamwork and problem solving

· Strategy implementation

· Innovation and adaptability

· Consistency with organizational values

· Financial

· Closing the gap between current and ideal culture

My favorite part of the book is Part II. Szumal and Cooke highlight nine organizations that have used practical principles and concepts from the book to enhance and grow their cultures. The companies that they highlight are from all over the world and each has its own unique story. This area of the book is where everything falls into place for the reader and real lessons hit home. Here are some of the companies highlighted:

· San Diego Unified Port District

· Spreadsheet – Germany

· Strauman – Switzerland

· PONS Bakery – Serbia

· Dreher Brewery

· Agroenzy Mas – Mexico

Each company had a fascinating journey, which resulted in their organizations being more productive, more cohesive, and more collaborative. The stories highlight that there is no one way to approach culture change and influence the overall company climate. Overall culture change was aligned with improvements in employee satisfaction, innovation, revenue growth, and other factors.

The final portion of the book closes with a four-phase process for strengthening true constructive culture and amplifying results. These phases bring all the concepts, ideas, tools and experiences to fruition for the benefit of both the teams and organizations. Again, this book is academically focused on models, key intricate strategies, and presents over 40 years of research so the reader needs to be prepared to jump in for a new way of learning.

Are You Ready to Be a Better Mentor to Inspire Your Team?

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When I first started my career, mentoring was something only esteemed executives participated in. Managers were more interested in training teams and throwing them out there to do their job. Rarely did we receive one on one feedback, advice, or were challenged with questions to grow. Luckily, times have changed. More and more companies see the value of coaching or mentoring and ingrain it into their culture. My current employer is the first company that I have worked for that really cares about growing people through mentoring and encourages both professional and personal growth.

One of my favorite aspects of being a manager is mentoring my team. I want to encourage them, identify their gifts, and help them grow – even if it means losing them. When someone moves on to a better opportunity it means that I have been successful as a mentor. Unfortunately, many of us haven’t had a mentor so we don’t really know what to do, how to mentor people from different backgrounds, and we are intimidated. Mentoring is here to stay as more companies see the real value and employees expect professional interaction with their leaders. A few months back I was scouring Amazon for an effective book on mentoring but didn’t find what I needed as a leader.

This month I finally found the book that I have been searching for. The new book Bridging Differences for Better Mentoring – Lean Forward, Learn, and Leverage by Lisa Z. Fain and Lois J. Zachery is a goldmine book for mentoring people. The book is an easy read leading the reader on a journey to learn more about mentoring and how to influence teams.

The book engages with reflections, tactics, stories that share actual mentoring situations, tools, and recaps at the end of each chapter. These help the reader bridge any differences or misconceptions that they had about mentoring before picking up Bridging Differences. I need to reinforce new principles when I read a book and this one did not disappoint.

Bridging Differences offers a multiple-phase mentoring model geared to build connections and bridge differences. Here are the phases:

1. Lean forward into difference

2. Learn from differences

3. Leverage differences

4. Enabling growth

One of the primary challenges that we all face when mentoring others or being mentored is understanding our differences and building relationships to overcome those differences. It is not easy and there are a few points that we need to remember.

1. Mentoring has to be reciprocal and both people need to engage. A mentor who does all the talking is doing a disservice to the concept of mentoring

2. Mentoring involves learning. As a mentee, be open to learning and absorb all the knowledge and advice that you can

3. A strong relationship and trust is critical to success

4. Mentoring really is a partnership on both sides.

Overcoming differences is probably one of the key challenges that we all face in the workplace today. Leaders really need to be committed to taking ownership, create awareness about issues and jointly address them. The hardest part? You need to shift your own perspectives and jump out of your own “world” or comfort zone. Cultural differences can also be an uphill battle. We all have our individual unique backgrounds and experiences that impact our ability to address interpersonal relationships. We may need to apply new rules, determine the role of the group we are working with and what is our role when it comes to emotions? What is the scope of relationships when we mentor individuals or groups? Finally, how do we even measure accomplishments or milestones when we mentor?

The mentor and mentee must be honest and set some ground rules before entering a mentor relationship. We forget how different we are from one another and we all carry certain cultural biases, differences, and the big one – social position. It can be pretty intimidating for a junior employee to be mentored by a mentor several levels up and it takes time to build trust and comfort. Likewise, there should be agreement on the monologue and ease of dialogue, how questions are addressed, follow up, and how collaborative engagement will be achieved. This area is where the stories in Bridging Differences really help. There are a few examples of a mentor doing all the talking and assuming what the mentee wants and needs. The differences in expectations were vast and it didn’t make the engagement worthwhile.

So when does mentoring end? That is a key question. That is why it is so critical to layout expectations and agreements when first mentoring someone. Perhaps it will be six months or until the mentee reaches a new goal or level in their career. Perhaps a challenge was overcome and the mentoring achieved its purpose. At my company, mentoring is a continuous process with each team member so that they continue to learn and grow under their current leader. The point is that both parties need to understand and agree on the mentoring process and relationship initially so that expectations and feedback are achieved.

Mentoring is so critical to every employee, stakeholder, volunteer, student, everyone! Bridging Differences for Better Mentoring is an excellent bible for being a better mentor and mentee. This is a must-read for leaders and every human resources leader who is looking to implement a successful mentoring program. This process even lends itself to how we treat raise our children and have meaningful conversations with them.

 

 

 

 

 

 

Outward Bound Lessons of Leadership

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I have always been an avid reader – a book nerd. Ever since my boys were little I would tell them that “Readers are Leaders”. Wouldn’t it be great if this were true? However, it takes more than reading to become a true servant leader. It also takes grit, experience, uncomfortable confrontation, and throwing yourself into situations where you are scared, challenged, and willing to do what others shy away from. 

Some of the strongest leaders in the world have grown through fear, challenge and jumping into the unknown. The new book Outward Bound Lessons to Live a Life of Leadership – To Serve, To Strive, and Not to Yield by Mark Michaux Brown along with Outward Bound USA tells the story of how experienced-based learning is how leaders are made. 

Outward Bound is a learning and leadership based program for youth and adults. The core of the program leads people into the wilderness (hiking, biking, desert/jungle trips) and throwing them out of their comfort zone. Those who are fortunate enough to build their skills and enhance relationships become some of our strongest leaders. Outward Bound Lessons shares powerful personal stories, ideas, and real-world success traits that Outward Bound leaders bring as change agents to companies and communities around the world. Being thrown into unknown situations transforms people into “Expeditionary Leaders”. 

There are three key factors to being an Expeditionary leader. The motto is simple: 

· To Serve: Focus on employees, customers, communities, and the greater good

· To Strive: See challenges as opportunities to grow, value your learning and how to offer it to the greater good

· Not to Yield: Leaders learn that the “finish line” is forever and the best is always to come. Leaders should always stick to their principles under pressure. Never yield to weakness and always put others first. That means playing the long game, foregoing short term profits, and having the true moral courage 

The Outward Bound program has changed lives. It has pushed people to the edge of their humanity. As a result, they impact those around them and share the lessons they learned. The principles that we need to develop include effectively serving, striving, and not yielding. I was immersed in the numerous stories that people shared during the trips that they experienced in the book as well as the awe and courage they felt when they beat the odds. They had to live the “pages” of a leadership book to truly become leaders. 

Here are some common themes that the Outward Bound leaders experienced: 

· A yearning to serve a higher calling by taking risks and trying new paths to pave the way for others

· Problems are what spark leaders to jump into action

· Become core connectors and foster community interaction to build stronger communities

· Take advantage of teachable moments and reflect on learning’s

· Continually use uncertainty, adversity, and challenge for personal development

· Always be curious, never settle

· Relay on compassion for others no matter what the challenge

· Mentor and tech others the three Expeditionary Leadership qualities

· Go with your gut in situations while holding to your values

· Develop grit and stand up for yourself so that you can support others

· Know that you will need to continually take more risks and stay out of your comfort zone or your growth will diminish 

Outward Bound Lessons is a fascinating book. It is more than just getting teams together to experience zip lining or trust games for a day. It’s about people being with one another on a long and perhaps dangerous journey. Growth requires time and true reliance on others. Not only are the stories and lessons engaging, but at the end of each chapter, there are reflection questions to ask yourself and challenge what your notions of leadership are and what true leadership is. 

If you are looking for a fresh book on leadership where you can share the adventures of others and learn from the experiences that they had, this is a must-read. Learn how YOU should climb out of your skin once in a while and face the unknown for eye-opening lessons and personal growth

 

Why Don't Organizations Pay Attention to Processes? by Karen Martin

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Clarity First is the new book by Karen Martin. She addresses the pitfalls that leaders make in organizations in making change and bringing clarity to the company and teams. Here is a guest post from her new book. If you want clarity within your organization then pick up Karen’s book to get started down the right path.

Effective processes create such a dramatic boon, and broken processes such a significant bane, that I have long reflected on why process design and management as a discipline doesn’t get more attention. Over time I have discovered myriad reasons, subreasons, and sub-subreasons why, which together come down to a hard reality: most leaders lack foundational skills in process design and management, and don’t view them as institutionally important enough to learn. That may sound harsh, but it’s true. There are three reasons why.

First, many processes are invisible. They happen behind the scenes or beneath the visible aspects of the business. Most of them function well enough that problems are like a pin leak in a larger pipe. The loss immediately affects those close to the leak, but is less visible at the end of the line. People acclimate to that kind of slow leak.

The second reason why leaders and the organizations they work for have not invested more in having clear, high-functioning processes is lack of experience. Building proficiency in any endeavor—whether golf, guitar, or gastroenterology—requires practice, experience, and knowing what good looks like. Yet gaining that experience can be challenging because the models are few and far between. Process design and management are not part of the core business curriculum offered at most universities and graduate programs. When young professionals graduate into the workforce, the organizations they work for likely aren’t process-centric enough to fill in those education gaps. Fast forward 10, 20, 30 years and those young professionals have become leaders who have never thought much about processes and don’t know what well-designed and well-managed processes look like, let alone how to create them.

Career-long lack of exposure metastasizes quickly to produce the third reason why organizations pay less attention to processes than they need to for clarity: they have a specialist mentality. Leaders’ lack of direct experience has led them to believe that process design and management must be complex and difficult, and thus requires a specialist to do well.

Karen Martin, president of the global consulting firm TKMG, Inc., is a leading authority on business performance and Lean management. Her latest book, Clarity First, is her most provocative to date and diagnoses the ubiquitous business management and leadership problem―the lack of clarity―and outlines specific actions to dramatically improve organizational performance.

The Importance of Conviction By Jim Haudan and Rich Haudan

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Leadership is an enigma. There are some that feel that they are strong leaders and have everything that it takes to be successful. Their teams don’t agree. Strong leaders know that they always need to work on their leadership skills and are open to learning about what they are missing or what blind spots that they have. Here is a guest post from the new book What Are Your Blind Spots? Conquering the 5 Misconceptions that Hold Leaders Back.

In order to activate purpose at your organization, your leaders must have conviction in that purpose while also being clear on their personal purpose at work. People generally have a desire to bring their best selves to work, but if you or they are not sure what that best self is, it’s hard to consistently bring it or know when and where to apply it. Great organizations don’t just have an organizational purpose, but they bring out personal purpose in individual people as well.

When we talk about personal purpose, we don’t mean an all-encompassing answer to what makes you happy in life. That’s a bonus. We are referring to understanding what makes you happy and most effective at work. As a leader who wants to be truly purpose driven and have teams that are as well, you must ask yourself the following questions:

• Do I know what drives, motivates, and inspires the people working on my team?

• Do I know the core strengths and passions of my team?

• Do I know what each person’s personal best is and understand how to activate it?

• Do I know the personal purpose of the members of my team?

• Do I help individuals bring their purpose to life?

• Do I know how to connect people’s personal purposes to the larger purpose of my organization?

Once you can answer yes and elaborate on each of your answers, you will be ready for a game-changing performance. Simon Sinek wrote in his book Start with Why:

Studies show that over 80 percent of Americans do not have their dream job. If more knew how to build organizations that inspire, we could live in a world in which that statistic was the reverse—a world in which over 80 percent of people loved their jobs. People who love going to work are more productive and more creative. They go home happier and have happier families. They treat their colleagues and clients and customers better. Inspired employees make for stronger companies and stronger economies.

If you want to create an organization in which 80 percent of your people are excited to come to work and are vested in the success of the business, your people need to know and feel that you are fully vested in their success. They need to see how they connect to the purpose of the organization and how their contributions make a difference.

About Jim Haudan

Jim Haudan is Co-Founder and Chairman of Root Inc. Root Inc., the organizational change expert on helping companies create leadership alignment, execute strategies and change successful, build employee engagement, and transform businesses. He is a sought-after business presenter who has spoken at TEDx BGSU, Tampa TEDx, and The Conference Board. His latest book, What Are Your Blind Spots?: Conquering the 5 Misconceptions that Hold Leaders Back is co-authored with Rich Berens is CEO and Chief Client Fanatic of Root Inc. The book equips readers with the tools needed for a personal leadership reset. You’ll discover how to increase engagement, productivity, and growth in your own organization.

About Rich Berens

Rich Berens is CEO and Chief Client Fanatic of Root Inc, and has helped align leaders at Global 2000 organizations to drive strategic and cultural change at scale. He is a noted speaker on the issues of, transformation, and how to create lasting change and has authored articles for numerous publications and blogs. Under Rich’s leadership, Root has been listed among the Great Place to Work® Institute’s top 25 places to work, been named to the Inc. 5000 fastest-growing companies list, and experienced 10 years of consecutive growth. His latest book, What Are Your Blind Spots?: Conquering the 5 Misconceptions that Hold Leaders Back is co-authored with Jim Haudan is Co-Founder and Chairman of Root Inc.

Where Has Professionalism Gone?

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Some friends and I chatted over dinner about a month ago and concluded that either we are getting old or the world is upside down. I prefer the latter view. After college graduation, I jumped into the world of banking. Back then we all wore suits, wearing pants was a crime if you were female, and pantyhose with no toes showing were the norm. Times have changed, and I admit that I enjoy seeing casual bankers not all suited up for battle.

Back then the internet was in its infancy and guess what? We completed our work and surpassed goals without it. We communicated just fine, and the world didn’t crash around us. At dinner we were nostalgic about the old days and wondered where has professionalism gone?

•    The internet has turned us into slaves. Most of us are tethered to our electronic devices and obsessed with checking them – myself included. Managers, co-workers, and customers contact us at all hours and expect a response. Despite calls for a “work-life balance” it seems to be getting worse. Some countries are recognizing the toll that this takes on employees and have implemented laws against contacting employees during specific times.

•    Texting has made our lives easier and can be efficient. Don’t assume that everyone wants to communicate via text. It can be cold and often your message comes across as terse or demanding. Please, don’t text after business hours.

•    We use receiving “too many emails” as an excuse to not respond within 24 hours. The message that teams and customers receive is that they aren’t valued enough for a response. Also, is it really necessary to copy half the company in emails? It blocks effective communication and inhibits action. Moreover, some people feel like they are being “tattled” on.

•    Dress professional. The workplace is not the beach so leave the tanks tops and flip flops at home. No matter what industry you work in or your role, show respect and dress professional. It shows customers respect and you are the face of your company.

•    We have so little time for face to face communication. When you are in meetings, keep the phone away and the laptop shut. A few years ago, I worked for a company where everyone brought a laptop to meetings. People were so busy taking notes or shopping online that they didn’t pay attention.

•    Be respectful of others space and time. Some days I miss closed offices. Recent research shows that open office plans inhibit productivity, people are interrupted too often, none of us want to be rude and tell people to leave us alone. It just plain stresses us out.

•    Technology has enabled us to reach our customers where they are and at any time of the day. Unfortunately, we often assume that clients want to be contacted solely online or by email. What happened to writing customers personal cards of thanks, letters inviting them to meet with us, or personal phone calls to engage?

•    Be spontaneous with your teams or customers. Get out of your office and communicate face to face. Bring them coffee or a company token of thanks. See their offices and find out their pain points. Be unique and do what your competitors aren’t.

•    Treat everyone that you meet as if you are meeting with your grandparents. Be respectful, embrace their opinions, remain professional, keep the technology off, and treat them like they are the most important person in the world.

It’s time to bring professionalism back. As leaders, we may need to mentor our young team members on what professionalism is, the message that it sends to others, and how to be a professional. I would love to hear what your biggest pet peeve regarding professionalism is!

 

 

 

Knowing the Self Who Leads by Shelly L. Franci

Have you ever found yourself wondering where inner wisdom and courage come from? Have you been in a situation where your real leadership blooms because you know what you value and believe in?

Shelly L. Franci's new book The Courage Way: Leading and Living with Integrity offers soul searching and a path you can take to find your authentic self and bring out your true gifts to impact others. Here is an excerpt from Shelly's new book.

The underlying premise of the Courage Way is that we all have a trustworthy source of inner wisdom that informs our lives and leadership. It is our identity and integrity, the sum of our shadows and light, our true self. Without knowing our true self, we cannot be an authentic leader.

Just as Ed came to recognize, leaders must find clarity about what they value, what unique gifts they have to offer, what contribution they wish to make. Strength and resilience as a leader come from knowing the ground on which you stand, the convictions you will act on with courage. But that’s not all. Resilience comes from being aware of and accepting your limits and what problems your shadows are causing. That is wholeness—and that comes from knowing your true self.

Otto Scharmer, author of Theory U, acknowledges this inner life: “We observe what leaders do. We can observe how they do it, what strategies and processes they deploy. But we can’t see the inner place, the source from which people act when, for example, they operate at the highest possible level, or alternatively, when they act without engagement or commitment.”

This inner place Scharmer speaks of is more than intellect, ego, emotions, and will. In the inner work of leadership, it is a light behind the eyes, the energy that animates us, or, as Howard Thurman puts it, “the sound of the genuine in you.” Instead of true self or soul, you could say inner wisdom, essential self, or even trusting your gut. Poets, musicians, and mystics have given words to the essence of who we are—our human spirits—when we take off the trappings of our resumes. John O’Donohue calls it the dignity somewhere in us “that is more gracious than the smallness / that fuels us with fear and force.”  William Stafford appeals to “a voice, to something shadowy / a remote important region in all who talk.”

Although Parker Palmer often refers to his inner teacher, he often says that what you call this core of our humanity doesn’t matter, “but that we name it matters a great deal. It’s important to recognize it: If we don’t name it anything, we start to lose the being in human being. We start to treat each other like empty vessels or objects to be marketed. When we say ‘soul,’ or ‘identity and integrity,’ there is something to make a deep bow to. There is a word for it in every wisdom tradition.”

Beyond being the sum of your life experiences, the true self is a mystery that simply is. How do you get to that underlying mystery of knowing people deep down? Intimacy is not necessarily the goal of every relationship in community, especially in the workplace. But respecting that each person has an essential core self, an undeniable dignity and humanity—now that is worthwhile.

But seldom, if ever, do we ask the “who” question. Who is the self that engages in leadership? How does this self impact the practice of leadership, for good and for bad? How is the self continually honored and renewed as we lead?

—Parker J. Palmer

About Shelly L. Francis

Shelly L. Francis has been the marketing and communications director at the Center for Courage & Renewal since mid-2012. Before coming to the Center, Shelly directed trade marketing and publicity for multi-media publisher Sounds True, Inc. Her career has spanned international program management, web design, corporate communications, trade journals, and software manuals.

The common thread throughout her career has been bringing to light best-kept secrets — technology, services, resources, ideas — while bringing people together to facilitate collective impact and good work. Her latest book The Courage Way: Leading and Living with Integrity identifies key ingredients needed to cultivate courage in personal and professional aspects of life.

 

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Women Need to Break a Few of Their Usual Rules - Jill Flynn

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Women continue to drop out of the workforce in large numbers because of the barriers that we face. Unfortunately, we don't help ourselves any because we are often our own worst enemy. We need to collectively take back control of our careers and use our strengths to become the influential leaders that we really are deep inside. Here is a guest post from Jill Flynn one of the authors of the new book The Influence Effect. 

There is almost nothing more crucial to success in any organization than developing excellent leaders. It is a no-brainer. But, although there’s no shortage of ambitious people with executive aspirations, what threatens the strength of your leadership pipeline may be a scarcity of senior-level women.

You may have seen the stats: Women are entering the global labor force in greater numbers than ever before; they earn more undergraduate and graduate degrees than men in many countries; yet, just 13 of 500 CEOs running Fortune 500 Global companies are women. In addition, the gender wage gap across the world remains significant. Some of this can be attributed to the type of age-old gender stereotypes and traditions that take generations to eliminate. But there are other culprits to consider—ones that are within our control to address right now that will significantly strengthen women’s chances of rising to the top of organizations.

Over the past decade, my colleagues and I have coached and trained over 7,000 professional women, traveled across the globe and to Africa to speak with women, and interviewed over 3,200 senior executives to find out how they believe women can be more successful. What we’ve found is that for women in middle management, and particularly those approaching the top, continued career momentum is not about adding technical skills. Many women are taught as children to behave in certain ways that don’t help them succeed as executives. What women need to do in order to succeed at higher levels in global business is to think differently.

The New Rules

In essence, we’ve found that women need to rethink the conversations they are having in their heads and tell themselves a new story. They need to challenge some of their outdated expectations and attitudes about themselves and the workplace. These are the rules women need to break:

1. Take Center Stage (Instead of focusing on others):  Many of the smartest women around the conference table focus too much of their attention on other people’s needs. They are assisting others, pitching-in and volunteering to pick-up other people’s slack. This leaves precious little time and energy to allow themselves to thrive professionally and personally. The instinct to put others first can work against women by keeping them from focusing on their own career goals.  The result is that too many women let their careers “happen to them” rather than putting themselves in the driver’s seat. We tell women to invest in themselves and have a written plan for their career. Women who have a clear vision for what they want to achieve are much more likely to own their ambition and work in ways that allow them to succeed.

2. Proceed Until Apprehended (Instead of seeking approval): In our coaching sessions we’ve worked with countless women executives who are exceptionally collaborative leaders. They like to be liked, but the desire for consensus can slow them down. In order to succeed, women need to retain that core strength of collaboration while at the same time acting creatively and decisively to make things happen. They need to stop “asking for permission” and instead demonstrate behaviors that exhibit leadership. In terms of career success, we tell women that remaining silently behind the scenes is much riskier than putting forward bold ideas and proactively campaigning for the big assignments.

3. Project Personal Power (Instead of modesty): We’ve found that many women who are motivated to move into leadership positions are ambivalent about projecting power. Modesty and self-deprecation come more naturally. In fact, some women act downright apologetic in the face of success—as if it doesn’t suit them or they don’t deserve it. To exude confidence and power, women need to pay attention to their non-verbal messaging. Stance, eye contact, tone of voice, and facial expressions all send a message to others about confidence. In addition, women need to take credit for their many ideas and accomplishments. Taking credit for their success and being assertive will help women move more quickly into the jobs they want.

4. Be Politically Savvy (Instead of working harder): Many women are disappointed when their hard work and long hours don’t seem to pay-off in terms of career advancement. They dislike politics and try to remain above the fray. Yet, being politically savvy is actually about building relationships, achieving consensus and networking—women are great at these things. We coach women to build their careers as if they are running for office: create a platform of ideas, line up sponsors, put together a coalition – and then do it over and over again as their agenda and goals change.

5. Play to Win  (Instead of playing it safe): We hear in our interviews with senior executives that women need to get out of their comfort zones, be bold and take risks. Women can make themselves visible in this way by taking the lead on high-stakes projects and bringing in new business. Putting themselves out there means getting comfortable with risk and the possibility of failure. It may seem safer to let someone at a higher pay grade take the risks, but it is the major decisions that offer women the best opportunities to establish their credibility as leaders.

6. Have a Both/And Perspective (Instead of all-or-nothing thinking):  One phrase that has crept into dozens of our coaching files over the years is the notion of having it all. It’s no coincidence that many of the women who are trying to have it all are also the ones who get burned out. There’s no one right way to succeed, but avoiding black and white thinking – and remaining flexible – can help women establish leadership credibility. Because complexity and constant change are everywhere today, dealing with ambiguity has become skill that all of us (not only women) need to master.

As these new rules illustrate, we’ve found that most high-performing women don’t need to make major changes in order to give themselves a better chance to succeed. Small adjustments in how they think about themselves can have a big impact on their everyday behaviors and lead to visibility and continued career momentum. And that outcome will be good for everyone.

From a bottom line perspective, paving the way for more women at the highest levels in leadership is a net positive for business. Women are natural consensus builders and collaborators, so they are well suited for the nimble, less hierarchical workplace of the future. And research proves that companies with more women leaders have a higher return on equity and a better return on sales. There’s no doubt about it: when women get ahead it is good for business.

About Jill Flynn

Jill Flynn is a founding partner at FHHL and a co-author of Break Your Own Rules and her latest co-authored book, The Influence Effect: A New Path to Power for Women Leaders. Jill previously served as Senior Vice President at the nation’s fourth largest bank, First Union (now Wells Fargo), where she established their leadership development, diversity, organizational consulting and employee satisfaction initiatives. As the corporation grew exponentially during her tenure, Jill and her team prepared a cadre of high-potential leaders to assume senior positions. Within a three-year timeframe, the number of women in these roles increased from 9% to 26%.

 

It All Matters: I Can See Clearly Now The Rain Is Gone by Paul Cummings

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I'm always drawn to books that can help me find clarity, focus, and more confidence. There are so many distractions pulling at us from every angle. Our brains become fuzzy, our goals fall to the wayside, and we feel disconnected and off track. I'm excited to share this insight from Paul Cummings on how you can start to see clear again and the importance of doing so.

I Can See Clearly Now The Rain Is Gone

By Paul Cummings

Do you know who Johnny Nash is? In my opinion, he is a genius who provided a tremendous life lesson hidden in the lyrics of a great song. If you investigate the meaning behind the message, you’ll discover the impact of his words.

Have you ever realized that your perception of life is the lens through which you view your life? Our perception truly shapes our reality. Is your lens clear, and do you like what you see? Or have you allowed circumstances in your life to cloud up your lens and change your viewpoint and perspective?

“I can see clearly now the rain is gone.”

I love this lyric. Here is a person who has cleaned his lens. The rain was blocking his vision of life. When the “hard rain” is pouring down all around, it’s easy to miss the beauty around you, the opportunities open to you.

“I can see all obstacles in my way.”

This person has arrived at a moment of clarity. Now that the rain is gone, he can finally see the obstacles preventing him from the goals and dreams he has been pursuing without success. Once you define and acknowledge your obstacles, you can create a compelling plan of action to turn these obstacles into tangible opportunities.

“Gone are the dark clouds that had me blind.”

Wow, this is such a powerful use of words! We have all experienced "dark cloud" moments in our life. We have been hurt and disappointed. We have experienced losses and unexpected moments of sadness. We have been this close to a major victory only to fall short and have to start over. To me, these powerful words represent a message of hope. The dark clouds in our life will disappear. We will maintain our faith and belief that things can and will work out in the end.

“It’s going to be a bright bright sunshiny day”

Beautiful optimism! What an inspiring and positive outlook this lyric project. This person has cleared off the lens, recognized the obstacles, removed the dark clouds, and replaced his blindness with a powerful vision. The road ahead is bathed in bright sunshine.

Johnny Nash's words are open to interpretation, but I believe the rain could have been a series of negative emotions. The obstacles could have been the source of that (rain) pain. The dark clouds could have been the acceptance of those negative emotions causing blindness to the possibilities. The bright sunshiny day could be the moment the person said, “No more! From today forward, I will take hold of my life and choose to look through my lens with the hope, faith, and confidence that a bright future brings.”

Clear your lens and embrace your future - every day. What song has a lot of meaning to you?

Make A Difference Today,

 ~Paul  

More about Paul Cummings

Paul Cummings is the President and Chief Executive Officer of Paul D. Cummings World Wide Enterprises, a global training and teaching company that has motivated and inspired hundreds of thousands of individuals and businesses to make real and lasting change. Fueled by his personal and corporate desire to give to others, Paul developed skills and techniques in Leadership, Goal Setting, and Sales Techniques, including his Grid Square Technology.

Paul continues to revolutionize the way people and businesses learn by making learning simple, affordable, fun, and efficient. His Level 10 philosophy has become the benchmark that others have aspired to achieve. His latest book, It All Matters: 125 Strategies to Achieve Maximum Confidence, Clarity, Certainty, and Creativity releases October 9, 2017. The book provides an all-encompassing framework for achieving the life of your dreams offering strategies to inspire professionals—and help them develop skill sets, build knowledge, improve attitudes, and develop work habits that pay off.

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Are You Crowding Out Your Team?

Like so many of you, I spent the holiday weekend planting flowers.  A lot of flowers. Before planting my annual flowers I had already renovated some garden beds and moved shrubs around. As I planted flat after flat of flowers I resisted the urge to revert to my past gardening habits.  I have a habit of filling in every empty spot in my garden with a plant. I hate empty spaces and holes. On the plus side, my garden is lush and full by summer’s end. The negative? Some of my plants don’t appreciate being crowded out and can’t flourish in their spot.

You don’t need to have a green thumb to know that cramming anything into a constricted place won’t work.  Plants, animals, and people need their space and room to grow. We have seen the results of overcrowding in so many areas of the world. Why do so many leaders still try to “plant” people so close without a second thought or neglect them and expect them to grow?

Have you ever had a manager that micromanaged you day in and day out? Perhaps they had sound intentions, however; their actions were stifling and wore you down every day until your passion was crushed. You dragged your feet to work feeling like you were crowded out.

A few years ago I had a manager that was obsessed with controlling everything that our team worked on. She went as far as standing over our shoulders when we wrote critical emails. She "coached" us on what to say and when in presentations. We had a difficult client at the time, and in her mind, she was protecting us to keep the customer calm. Needless to say, her actions had the opposite impact, and our group was being crowded out.

Micromanaging isn’t the only way that leaders crush growth. Unfortunately, the result is the same. People grow weary, lose their confidence and purpose, and end up leaving where they know they will have a chance to grow.

Here are some more ways that managers crowd out their people

·         Leaders may avoid challenging folks with new projects or opportunities

·         Neglect to offer vital resources or equipment

·         Provide minimal if any, guidance or critical information to assist in work

·         Fail to build strong teams that work together and support shared goals

·         Lead in front, not from behind. This pushes teams and clouds results

·         Neglect employee opinions and input

·         Refuse to listen to alternative options or points of view

·         Undermine employees to save face with other departments

·         Leaders who take credit for the achievements of their employees

·         Managers who refuse to support and back employees when crises arise

·         Weak leaders hold their employees to higher standards than for other teams

If you have ever felt crowded out or demoralized in your career, you probably have some more suggestions. As a leader, look at your "garden" of employees to verify that everyone has the resources and space to grow in their spot. Offer them the resources, support, and leadership that they deserve to sustain and grow those around them.

Are you ready to give your people space?

 

Photo courtesy of Vlado at freedigitalphotos.com